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We decided to use Castles to sell our property as 9 years ago we bought the house through them. both occasions we have been more than happy with the service. I'd also like to mention Claire has been fantastic with keeping us updated this time and 9 years ago showed us around the property. Very personal service I know they are very busy and have lots of houses to sell but felt as they had time to talk things over with us nothing was too much trouble. Charley introduced herself on passing as she was doing the viewings she came across very friendly. Chris came and valued the property he was very likeable and honest felt as though other estate agents were too pushy. Chris, Claire and Charly are a credit to Castles.
After having an unpleasant experience with another estate agent in Swindon,i was delighted with the service provided especially Anna she was so profesional and pleasant to deal with,she LET my house in a matter of days and got me a great deal so i strongly recomend castles...
Attentive, diligent, courteous, respectful, persistent in the best possible way, accommodating, attention to detail, customer focused and driven. These are the excellent attributes that Claire has provided me over the last 6 months.
Big thanks to Anna Rouse and Kyle Elson, I am currently living in Macao and they are helping me to manage the property in UK, for the last 2 years, Anna and Kyle are very friendly and kept me informed as always, they carry on regular property check and provide valuable suggestions, I feel very confident to let this excellent team manage the property. 5 star agents and strongly recommended for any letting business.
I started looking for a property in late November and visited most agents on Commercial Road in Swindon as I wanted find and purchase a property in a relatively short period of time. My initial introduction to Castles was with Claire Steele, once I had given information regarding house type/budget etc she contacted me shortly afterwards with a list of appropriately timed appointments. I was able to select a property from those first viewings and my offer was accepted by the vendor. From that point on both Simon Legge and Claire Steele managed a professional transaction. I particularly appreciated the agents availability for follow up appointments with various tradesmen as and when requested.
Claire and Chris have been amazing!! ive found other companies to be pushy and unprofessional, but castles were the exact opposite. Kept me updated at all times in a professional yet laid back manner. My house went up on the Monday and was sold for full asking price by Tuesday! Wouldn't hesitate to recommend/use again in the future! Thanks Chris and Claire!