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Castles Residential Sales & Lettings are celebrating a special milestone after reaching 15 years in business. 

The Swindon-based independent estate agent was established in July 2002 and, in the intervening period, has made a huge impact on the industry. 

In their first few years, Castles built up their client list almost exclusively based on word-of-mouth recommendations. That served as an illustration to future clients that they were building up huge levels of trust among existing clients.

A significant breakthrough was made when Cartus, who are the leading provider of global relocation services, enlisted Castles as their exclusive representatives for Swindon. A further seal of approval followed when the Relocation Agent Network and the Guild of Professional Estate Agents followed Cartus's lead by making Castles their exclusive Swindon representatives. 

The upward trajectory continued with the awarding of the Wiltshire Small Business of the Year prize in 2007. 

Castles expanded their operation in 2008 to include a comprehensive lettings service. Consistent with their overall business model, the lettings service has proved to be a strong success.

Further recognition of excellence followed when Castles scooped the Relocation Agent Network’s Best Agent regional award for Wiltshire in 2011 and 2012.

In 2015, Castles took home the prizes for the Best Sales Agent and the Best Lettings Agent in Swindon at the allAgents Awards. 

Mark Noble, managing director at Castles, said: "When you the read the statistics of how many companies don’t make it past 12 months and then five and 10 years, I am extremely proud that after 15 successful years we are still offering vendors, purchasers, landlords and tenants the very best property journey. 

"The fact that we are well on our way to achieving 4,000 exchange of contracts is testament to the longevity of our success."

After such a successful opening 15 years, Noble is excited about the next 15.

He added: "With the birth of the online estate agents, who offer a different approach by charging upfront fees irrelevant of whether a property sells or not, and the continued development of technology, the next 15 years look equally as exciting as the last. 

"It is our mission to ensure that good old-fashioned estate agency, coupled with modern technology, continues to pave the best way forward for our vendors and landlords to achieve the best possible price within their timescale and that our non-fee paying buyers and tenants experience the exact same journey."


Mark Noble, managing director of Castles Residential Sales & Lettings has raised nearly £15,000 for the family of his brother, Lee, who was 44 when he passed away on 28 March 2017 from cancer.

Already a keen fundraiser, Mark raised £3,000 for diabetes research charity JDRF in 2014 and chose running to raise funds for his brothers’ family. 

“Heartbreakingly, my little brother, Lee Noble, recently lost his brave fight with cancer. He is survived by his partner Kremi, his 4-year old daughter Gabi and his 2-year old twin boys, Francis and George. Due to having a brain tumour for 10 years, Lee couldn't get life insurance, so I set out to raise as much money as possible to support Lee's family.” explained Mark.

For 44 consecutive days, Mark ran between 5 - 10 kilometres. As well as running in Swindon, where his business, Castles Residential Sales & Lettings is based, Mark also ran in his hometown Fleet and at his gym, Nuffield Health Swindon.

Friends, family and residents of both Swindon and Fleet donated generously to Mark's cause.

A respected local businessman, the fundraising effort is a testament to Mark as an individual and the respect he and his business receives as one of Swindon’s leading estate agents.

Father of two Mark has enjoyed a successful career working with estate agents in Hampshire & Berkshire. He founded Castles Residential Sales & Lettings in 2002.


Take pragmatic view on rental fees, Castles’ Mark Noble urges government


The government should take a pragmatic view on the issue of the admin fees lettings agencies charge tenants, says Mark Noble, managing director of Swindon estate agent, Castles Residential Sales & Lettings.


Mark was responding to the Autumn Statement 2016, in which Chancellor of the Exchequer Philip Hammond announced that letting agents' fees are to be banned in England and Wales as soon as possible.


“This could be seen as a knee jerk reaction. It would be far more sensible to take a pragmatic view on the costs involved and set the maximum agencies can charge for each set of circumstances.


“We agree that the days of any letting agents overcharging tenants must end but believe we can find a compromise. Surely, tenants should pay for their reference fees in the same way people buying property pay for their surveys and legal services?


“The most likely upshot of this is that agents will pass on the extra costs to landlords who, in turn, will recover the difference through higher rents. And with demand outweighing supply in the rental sector, there’s nothing to stop this happening.”


Mark also voiced reservations about the Chancellor’s decision not to reverse additional stamp duty or cuts to mortgage tax relief on second, or buy-to-let, homes.


“I’m not convinced that extra taxes for landlords or owners of second homes benefit first time buyers.” Mark said. “The crucial factors for first time buyers are the ability to secure a mortgage and save up for a deposit. Investment buyers are looking long term – in many cases up to ten years - to get a return on their outlay, so will absorb the extra taxes over the period of their ownership.

“Overall, I hope common sense prevails. The government needs to realise that, by abolishing tenants’ fees and punitive taxes for landlords and buyers of second homes, it’s threatening to damage an already fragile housing market that really only needs a sensible correction.”


How much is your home worth? Find out with Castle’s free online valuation calculator

Leading independent Swindon estate agent, Castles Residential Sales & Lettings has added a FREE instant online valuation service to its website.

Available at, the online valuation will tell you how much your home is worth for sale and to let – and you may be pleasantly surprised.

Between May 2011 and May 2016, property prices across Swindon rose by 23 per cent. In the same period, the area saw a 78 per cent increase in property transactions.

Mark Noble, founder and managing director of Castles, said: “Many people are unaware of how much their home may be worth because prices have risen dramatically in recent years. Despite some challenging economic times, Swindon is still performing really well. It is – and always has been – a great place to invest.

“Interest rates came down even further this summer, so there’s never been a better time to move home or rent your property out. Even if you’re not thinking about moving, it’s worth keeping track of the value of your property. It is, after all, the biggest asset most of us have.”

The addition of Castle’s free instant online valuation service follows the recent launch of the company’s revamped website and modern day auction service.

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